Dear Valued Customer:
Hello and welcome to the McCon-O-Wah family! All of our products are carefully crafted one at a time: by hand, and as such it can take up to 4 weeks to build and mail out your purchase. (Potentiometers ship the same day.)
Shipping times are directly proportionate to our current workload/demands. With a small staff behind the curtain, we gratefully serve 149 Countries (and counting). In saying that: we can usually furnish your order within 2 weeks or less of receiving a cleared payment.
All of our products are 100% refundable minus shipping costs. We offer a money-back guarantee for 14 days starting the day you receive your product(s). Our only caveat is that you would please keep the product(s) clean, and in re-sellable condition if you plan on returning an item. We also require that you pay the return shipping, and that the product arrives back to us safely packed – as it did when you received it.
We truly appreciate your trust and patronage, and look forward to serving you.
The McCon-O-Wah Team